Return Policy of Aamri Essentials

At AAMRI ESSENTIALS, we take pride in offering high-quality scented candles that are sure to elevate your mood and your home. We want you to be completely satisfied with your purchase, and if for any reason you are not satisfied, we offer a hassle-free return policy. Please review our return policy below for more information.

Return Eligibility

To be eligible for a return, your candle must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that personalized or customized items are not eligible for returns.

Return Process

To initiate a return, please email us at info@aamriessentials.com within 7 days of receiving your candle. Please include your order number and reason for the return in your email. Once we receive your email, we will provide you with a return shipping label. You are responsible for the cost of return shipping.

Once we receive your returned candle, we will inspect it to ensure that it meets our return eligibility requirements. If the candle is eligible for a return, we will issue a refund to the original method of payment. Please note that it may take up to 5-7 business days for the refund to appear in your account.

Exchanges

We do not offer exchanges at this time. If you would like a different scent or product, please initiate a return and place a new order for the desired item.

Damaged or Defective Candles

If your candle arrives damaged or defective, please email us at info@aamriessentials.com within 48 hours of receiving your order. Please include your order number, a description of the issue, and photos of the damage or defect in your email. We will do our best to resolve the issue as quickly as possible by either issuing a replacement or a refund.

1. Burn your candle for 2-3 hour and extinguish it when you leave the room

2. Keep away your candle from kids and pets for their safety

3. Cut candle wick so there at least 1/2 of an inch left

4. Be sure your surface is flat and heat resistant from the flammable object

5. Cleaning prevents irritating smells caused by burning dust particles

6. Allow enough time for the wax to melt to the edges of the candle cintainner to avoid tunnelling

Shipping

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You can also check our shipping policy  for detailed information.

Policy Changes

We reserve the right to update our return policy at any time without prior notice. Please review our policy periodically for any changes.

Thank you for shopping with Aamri Essentials. If you have any questions regarding our return policy or any other concerns, please feel free to contact us at info@aamriessentials.com or visit our office at 4035 Carlton inlet Drive Bradenton, FL 34208, apartment D.